Qualifications

Level 2 Certificate in Retail Skills


To book a video meeting with one of our experts please select the relevant Relationship Manager in your region. We look forward to having the opportunity to connect!

Claire Williams

As a Relationship Manager at the Skills and Education Group, I look after our customers in the following areas:

  • Wales
  • South West
  • South East – Buckinghamshire, Berkshire and Oxfordshire
  • Northern Ireland
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Cliff Farrell

As a Relationship Manager at the Skills and Education Group, I am responsible for looking after our customers in the following areas:

  • Yorkshire and the Humber
  • North East
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Melody Coomes

As the Senior Relationship Manager, I work with the team to ensure our customers are provided with the best possible service. I look after key customers across a range of areas. Feel free to reach out and book a call to explore ways we can work together.

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Paul Chivers

As a Relationship Manager at the Skills and Education Group, I am responsible for looking after our customers in the following areas:

  • London
  • South East – Sussex, Hampshire, Kent, Isle of Wight, Surrey.

I look forward to connecting with you.

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Peter Summers

As a Relationship Manager, I look after customers in the following areas:

  • Scotland
  • North West
  • Other UK – Channel Islands, Isle of Man
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Steph Reeves

As a Relationship Manager, I look after customers in the following areas:

  • West Midlands
  • East Midlands
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Shonyce Rudyj

As a Relationship Manager, I look after customers in the following areas:

  • Eastern Region
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Qualification Snapshot

These qualifications can form part of an apprenticeship framework.

These qualifications are available for delivery in Northern Ireland and may be eligible for funding.

  • Ofqual code:

    601/6556/X

  • Welsh code:

    C0007188

  • Assessment:

    Pass/Fail Only

  • Total qualification time:

    240

  • Guided learning:

    73

  • Training provider fee:

    £ 47.00

  • Operation start date:

    1 August 2015

  • Certification end date:

    1 September 2023

The BIIAB Level 2 Certificate in Retail Skills is designed to develop and assess the competence of those who are working in the retail sector.

Learners will typically be working in roles such as:

  • Sales Assistant / Advisor
  • Customer Service Assistant
  • Stockroom Assistant.

This qualification meets the competence-based requirements of the following apprenticeships:

  • Level 2 Apprenticeship Framework in Retail in Northern Ireland.
  • Level 2 Foundation Apprenticeship in Retail in Wales.

Related downloads

Key contacts

Customer Support

0115 854 1620

customersupport@biiab.co.uk

Product Development

0115 854 1620

qualsdevelopment@biiab.co.uk

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Related Qualifications

Retail & Warehousing

Level 1 Certificate in Retail Knowledge

Total qualification time:

Guided learning: 87

Ofqual code: 601/6588/1

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Retail & Warehousing

Level 2 Certificate in Retail Knowledge

Total qualification time:

Guided learning: 93

Ofqual code: 601/6578/9

Welsh code: C0007187

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Retail & Warehousing

Level 2 Certificate in Warehousing and Storage

Total qualification time:

Guided learning: 99

Ofqual code: 601/6956/4

Welsh code: C0007610

Read more