As a Relationship Manager at the Skills and Education Group, I look after our customers in the following areas:
- Wales
- South West
- South East – Buckinghamshire, Berkshire and Oxfordshire
- Northern Ireland
These qualifications can form part of an apprenticeship framework.
These qualification are approved for funding by the European Social Fund.
These qualifications are available for delivery in Northern Ireland and may be eligible for funding.
Ofqual code:
601/6883/3
Assessment:
Pass/Fail Only
Total qualification time:
130
Guided learning:
105
Training provider fee:
£ 51.20
Operation start date:
1 November 2015
The BIIAB Level 3 Certificate In Customer Service has been designed to allow learners to obtain and then demonstrate the knowledge to work effectively and flexibly. This qualification is generic in relation to customer service, but supports the apprenticeship framework for the financial services industry.
0115 854 1620
customersupport@biiab.co.uk
0115 854 1620
qualsdevelopment@biiab.co.uk