As a Relationship Manager at the Skills and Education Group, I look after our customers in the following areas:
- South West
- South of England
- Wales.
These qualifications can form part of an apprenticeship framework.
These qualification are approved for funding by the European Social Fund.
These qualifications are available for delivery in Northern Ireland and may be eligible for funding.
Ofqual code
601/6883/3
Welsh code
C0007579
Assessment
Pass/Fail Only
Total qualification time
130
Guided learning
105
Fee
£ 50.00
Unit fee
25.00
Operation start date
11 January 2015
The BIIAB Level 3 Certificate In Customer Service has been designed to allow learners to obtain and then demonstrate the knowledge to work effectively and flexibly. This qualification is generic in relation to customer service, but supports the apprenticeship framework for the financial services industry.
0115 854 1620
customersupport@biiab.co.uk
0115 854 1620
development@biiab.co.uk