As the Head of Relationship Management, I work with the team to ensure our customers are provided with the best possible service. I look after key customers across a range of areas and lead on Access to HE. Feel free to reach out and book a call to explore ways we can work together.
These qualifications can form part of an apprenticeship framework.
These qualification are approved for funding by the European Social Fund.
These qualifications are available for delivery in Northern Ireland and may be eligible for funding.
Total qualification time
Operation start date
11 January 2015
The BIIAB Level 3 Certificate In Customer Service has been designed to allow learners to obtain and then demonstrate the knowledge to work effectively and flexibly. This qualification is generic in relation to customer service, but supports the apprenticeship framework for the financial services industry.
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