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Product code
ST1420
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Assessment
Fail, Pass, Merit or Distinction
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Fee
£900
This occupation is found in hotels, inns, holiday parks, B&Bs, restaurants or pubs with rooms, and other hospitality accommodation businesses offering accommodation to paying guests. Employers range from large to small. Hospitality accommodation team member is a multi-skilled occupation, working across front of house roles in dining and bar services, reception and housekeeping.
Hospitality accommodation team members move between departments gaining broad based knowledge, skills and experience in the typical operations of hotels, holiday parks and other hospitality businesses offering accommodation to paying guests. Hospitality accommodation team members are responsible for the smooth operation of the business, working or sharing information cross-departmentally in order to deliver all the services that make up the guest experience.
The following resources are available for this End-point Assessment:
- Briefing and grading documents for each assessment method
- Individual guidance for the Apprentice, Centre and Employer
- Templates, including Portfolio of Evidence Checklist and more
- Mock questions for each assessment method
- Standard specific annual reports.
Gateway Requirements
Apprentices must have achieved English and Mathematics at Level 1 (where applicable, in line with apprenticeship funding rules).
Apprentices must submit a Portfolio of Evidence to support the Interview.
The Assessment
The two methods of assessment are:
- Interview underpinned by Portfolio
- Observation with Questioning
The assessment plan can be found here.
Get in touch to find out how to register
For further information on registering your apprentices on this end-point assessment, contact our team by email or by calling 0115 854 1620.
