Policies and Procedures


Our policies and procedures outline guidance for Centres delivering our qualifications and assessments.

Invoicing Policy

Centre Conflict of Interest Policy

Reasonable Adjustments and Special Considerations Policy

Transportation and Storage of Apprentices End Point Assessment Evidence Policy

Sanctions Policy

Safeguarding Policy

Remote Invigilation Policy

Recognition of Prior Learning Policy

Prevent Policy

Malpractice and Maladministration Policy

Examination and Invigilation Regulations

Equality and Diversity Policy

Direct Claim Status Policy

Complaints Policy

Certification Policy

Voided Assessments Policy

Enquiries and Appeals Policy