Information for Learners

Learners are at the heart of what we do. This page provides useful information for any learner studying a qualification or assessment with us.

What can qualifications be used for?

What qualifications and assessments are offered by BIIAB?


  • How do I study one of your qualifications or assessments?

  • How long does it take to get a qualification?

  • How much does a qualification cost?

  • What if I need more financial support other than for course fees?

  • What support will I get?

  • What qualifications do I need to get started?

  • Is there an exam?

  • How do I get my certificate?

  • How do I get a replacement certificate?

  • What do I do if my name is incorrect on my certificate?

  • Who can I contact for careers, advice and guidance?

  • How can I make an appeal or complaint?