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Product code
ST0385
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Assessment
Fail, Pass or Distinction
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Fee
£1000 remote
Operations managers undertake leadership and management duties with teams and senior managers where there is a requirement to ensure that teams carry out their role to meet organisational goals. They are a key component of all types of business model where there is an operational area or department with a workforce to lead, manage and support.
The broad purpose of the occupation is a leadership role, with operational and project responsibilities. An operations manager will have responsibility for managing individuals or a team. They provide direction, instructions, and guidance to ensure the achievement of set goals. They are vital for the smooth functioning of all departments in any organisation and are often responsible for ensuring their function is correctly administered and maintained in line with legislation and the organisation’s policies and procedures. Operations managers will provide clear, and inclusive leadership and direction relating to their area of responsibility within an organisation. Typically, this involves setting, managing, and monitoring achievement of core objectives that are aligned to the overall strategic objectives of their organisation. In a smaller organisation they are also likely to contribute to the execution and achievement of the strategic objectives.
The following resources are available for this End-point Assessment:
- Briefing and grading documents for each assessment method
- Individual guidance for the Apprentice, Centre and Employer
- Templates, including Portfolio of Evidence Checklist, Written Project Report Template and more
- Mock questions for each assessment method
- Supporting content on our Apprentice Hub
- Standard specific annual reports.
Gateway Requirements
Apprentices must have achieved English and Mathematics at Level 2 (if applicable, see funding rules update February 2025) and must also submit:
- A Portfolio of Evidence to underpin the Professional Discussion
- A Written Project Report Summary (to summarise the on-programme project on which the Written Project Report and Presentation with Questions end-point assessment will be based).
The Assessment
The two methods of assessment are:
- Written Project Report and Presentation with Questions
- Professional Discussion underpinned by a Portfolio of Evidence
The assessment plan can be found here.
Please note, the information above relates to v1.4 of the standard, which was made available for new starts by IfATE on 25/09/2024
Training Providers with apprentices already registered on previous versions of the standard will be able to continue to access information and support documentation via our EPA platform.
Get in touch to find out how to register
For further information on registering your apprentices on this end-point assessment, contact our team by email or by calling 0115 854 1620 (Option 4).
