Fail, Pass or Distinction
An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers.
Individuals will need to achieve the following prior to undertaking their end-point assessment:
- Level 2 English and Maths
- A portfolio of evidence to underpin the Professional Discussion
- The project proposal’s subject, title and scope
The apprentice will be assessed against the Operations / Departmental Manager Assessment Plan requirements. The two methods of assessment are:
- Professional Discussion underpinned by a portfolio of evidence
- Project Proposal, Presentation and Questioning
The assessment plan can be found here.
Get in touch to find out how to register
For further information on registering your apprentices on this end-point assessment, contact our team by email or by calling 0115 854 1620 (Option 5).