As a Relationship Manager at the Skills and Education Group, I look after our customers in the following areas:
- South West
- South of England
- Wales.
Level 1 Award In Customer Service
Snapshot
These qualifications are eligible for funding through the Adult Education Budget.
These qualifications are eligible for funding through Community Learning.
These qualification are approved for funding by the European Social Fund.
These qualifications are available for delivery in Northern Ireland and may be eligible for funding.
These qualifications are eligible for funding through the Offenders' Learning and Skills Service (OLASS).
-
Ofqual code
601/6789/0
-
Welsh code
C0008815
-
Assessment
Pass/Fail Only
-
Total qualification time
70
-
Guided learning
50
-
Fee
£ 41.00
-
Unit fee
15.00
-
Operation start date
10 January 2015
This qualification has been designed for learners who wish to develop skills and knowledge in Customer Service at Level 1.
The primary purpose of the qualification is to prepare for further learning. However, employers can also rely on the knowledge provided as meeting nationally recognised standards for Customer Service at this level and as such the sub-purpose is to develop knowledge and/or skills in this subject area.
Related downloads
Key contacts
Customer Support
0115 854 1620
customersupport@biiab.co.uk
Product Development
0115 854 1620
development@biiab.co.uk