As a Relationship Manager at the Skills and Education Group, I look after our customers in the following areas:
- South West
- South of England
- Wales.
These qualifications are eligible for funding through the Adult Education Budget.
These qualifications are eligible for funding through Community Learning.
These qualification are approved for funding by the European Social Fund.
These qualifications are available for delivery in Northern Ireland and may be eligible for funding.
These qualifications are eligible for funding through the Offenders' Learning and Skills Service (OLASS).
Ofqual code
601/6789/0
Welsh code
C0008815
Assessment
Pass/Fail Only
Total qualification time
70
Guided learning
50
Fee
£ 41.00
Unit fee
15.00
Operation start date
10 January 2015
This qualification has been designed for learners who wish to develop skills and knowledge in Customer Service at Level 1.
The primary purpose of the qualification is to prepare for further learning. However, employers can also rely on the knowledge provided as meeting nationally recognised standards for Customer Service at this level and as such the sub-purpose is to develop knowledge and/or skills in this subject area.
0115 854 1620
customersupport@biiab.co.uk
0115 854 1620
development@biiab.co.uk