As the Head of Relationship Management, I work with the team to ensure our customers are provided with the best possible service. I look after key customers across a range of areas and lead on Access to HE. Feel free to reach out and book a call to explore ways we can work together.
These qualifications are eligible for funding through the Adult Education Budget.
These qualifications can form part of an apprenticeship framework.
These qualifications are eligible for funding through Community Learning.
These qualification are approved for funding by the European Social Fund.
These qualifications are available for delivery in Northern Ireland and may be eligible for funding.
These qualifications are eligible for funding through the Offenders' Learning and Skills Service (OLASS).
These qualifications are available for delivery in Wales and may be eligible for funding.
Total qualification time
Operation start date
9 January 2014
The BIIAB Level 2 Diploma in Customer Service has been designed to allow learners to obtain and then demonstrate the skills and knowledge to work at an operational level in the Customer Service, with some autonomy and some supervision.
It is also a key component part of the Skills CFA Intermediate Level Apprenticeship Framework in Customer Service.
We inform you that this site uses own, technical and third parties cookies to make sure our web page is
user-friendly and to guarantee a high functionality of the webpage. By continuing to browse this website,
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.