As the Head of Relationship Management, I work with the team to ensure our customers are provided with the best possible service. I look after key customers across a range of areas and lead on Access to HE. Feel free to reach out and book a call to explore ways we can work together.
These qualifications can form part of an apprenticeship framework.
These qualifications are available for delivery in Northern Ireland and may be eligible for funding.
These qualifications are available for delivery in Wales and may be eligible for funding.
Total qualification time
Operation start date
9 January 2014
The BIIAB Level 3 Diploma in Customer Service has been designed to allow learners to obtain and then demonstrate the skills and knowledge to work at a high, and potentially supervisory, level in a customer service-related role.
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