The Vibrant World of Hospitality
The hospitality industry is a dynamic and ever-evolving sector that plays a crucial role in our economy and society. From cosy local pubs to world-class hotels, the industry offers diverse career opportunities for individuals with a passion for service and a flair for creativity.
The Indispensable Role of Hospitality, especially at Christmas
The festive season is a particularly busy time for the hospitality industry. Restaurants, hotels, and bars are bustling with activity as people gather to celebrate with family and friends. Behind the scenes, dedicated hospitality professionals work tirelessly to ensure that everyone has a memorable experience. This blog is an opportunity for everyone at BIIAB to take a moment to thank each and every individual working to ensure the public can enjoy the festive weeks with fine food, a few drinks with friends or even an overnight stay – we thank you and appreciate you and all you do.
Addressing the Hospitality Skills Shortage
The hospitality industry is experiencing a significant skills shortage in the UK. The Office for National Statistics (ONS) estimates there were approximately 121,000 vacancies in the hospitality sector between July and September 2024. This presents a unique opportunity for colleges and providers to train the next generation of hospitality professionals. By offering industry-recognised qualifications, you can equip learners with the skills and knowledge they need to succeed in this dynamic and rewarding sector.
Our partner, BII, the British Institute of Innkeeping, is also working to reduce the skills gap through Hospitality Rising, a collaborative movement that will create the world’s biggest hospitality recruitment advertising campaign.
Hospitality is an exciting, vibrant and fun place to work, but also offers so much in terms of development and numerous rewarding career pathways. Join us as we rise together and support this campaign, bringing the much-needed talent into our pubs.
Hospitality offers Opportunities for a Thriving Career
What makes the hospitality sector thrive is individuals with a combination of key skills, including:
- Customer Service: Excellent communication, interpersonal skills, and the ability to handle customer inquiries and complaints effectively.
- Problem-Solving: The capacity to think critically and find solutions to possible challenges.
- Time Management: The skill to prioritise tasks and manage time efficiently, especially during peak periods.
- Adaptability: The ability to adjust to changing circumstances and work under pressure.
- Attention to Detail: A keen eye for detail to ensure high standards of cleanliness and presentation.
The hospitality sector has a huge demand for skilled workers. It offers diverse career paths, from entry-level positions to management roles in various settings, including front-of-house and back-of-house and with a variety of working patterns. With the right qualifications and experience, individuals can progress quickly.
The Power of Skills and Education Group BIIAB Qualifications
As part of the Skills and Education Group, BIIAB provides a comprehensive range of qualifications to equip individuals with the skills they need to succeed in the hospitality industry. These qualifications, including the Level 2 Award for Personal Licence Holders, a mandatory award for anyone wishing to obtain a personal licence to sell alcohol within England and Wales, and a Level 4 Hospitality Manager End-Point Assessment, can be delivered by colleges and centres to help learners gain the knowledge and practical experience required for a rewarding career.
What we love about BIIAB is the high level of quality that they provide as an organisation. They have lots of processes and lots of areas in place to make sure we are doing our job and making sure that the apprentices receive the best formal assessment at the end.
By partnering with BIIAB, you can help address the skills shortage and inspire the next generation of hospitality professionals. Contact our team today to learn more about the available opportunities.
Watch our video and learn why Umbrella Training chose BIIAB as their End-Point Assessment Organisation.
Explore our Licenced Hospitality Qualifications here
Explore our Hospitality and Catering Qualifications here